Cancellation and Refund Policy

📦 1. Return Conditions

  • The product must be unused, unopened, with its packaging intact, and in a resalable condition.

  • For perfumes and cosmetic products, items with opened packaging, used, or with the hygiene seal removed are not eligible for return.

  • The product can be returned within 14 days from the delivery date.

  • The invoice and original box must be sent complete with the product.

💰 2. Refund Process

  • After the returned product reaches our warehouse, it undergoes quality control.

  • If the product meets the return conditions, your payment will be refunded to you within 5 business days via the payment method you used when placing the order.

  • For bank or credit card transactions, the refund period may take 1-10 business days, depending on your bank.

🚚 3. Shipping Fee Information

  • If the product is defective or sent incorrectly, the shipping fee will be covered by Barroni Profumo.

  • For returns made due to customer satisfaction (e.g., "didn't like it"), the shipping fee will be covered by the customer.

  • For orders shipped with free shipping, if the product no longer meets the free shipping condition after a return, the initial shipping fee may be deducted from the total refund amount.

🕐 4. Return and Contact Information

Please notify us of the products you wish to return via the following contact information:

📞 Phone: +90 533 138 75 16

Our customer service team will provide the necessary guidance regarding the return process.

⚖️ 5. Special Note

At Barroni Profumo, all our products are carefully packaged and go through quality control processes.
However, if you notice any damage, leakage, or incorrect product upon receiving your order, please contact us on the same day you receive the product.